Trouvé par Oldshot :
Les clients français sont invités à faire parvenir les instruments Leupold défectueux ou susceptibles de réparations directement à l'usine. Ma compréhension étant à l'effet que Leupold se chargera d'effectuer les démarches de ré-exportation aux Etats-Unis.
L'envoi peut être effectué en personne ou par le biais du distributeur français.
Voir le texte ci-dessous:
https://www.leupold.com/resources/product-service/
Texte de cette insertion sur le site de Leupold USA au sujet du service après-vente :
Product Service
If your Leupold product fails to perform in any way, please follow the instructions identified below:
1.Remove mounting rings, covers, and all other accessories from the product.
2.Record the serial number of the product and keep it where you can find it if needed.
3.Completely fill out the Product Service Request Form below then print the confirmation email to include with your shipment.
4.If possible, ship the product in its original packaging, as this is the safest method.
5.Be sure to wrap the package securely and use filament strapping tape on the outside.
6.If possible, ship by a traceable parcel service. Please insure the shipment against loss
•LEUPOLD PRODUCT SERVICE – U.S.A.
Leupold & Stevens, Inc.
14400 NW Greenbrier Parkway
Beaverton, OR 97006-5790
•Leupold & Stevens, Inc.
P.O. box 688
Beaverton, OR 97075-0688Tel: 1-800-LEUPOLD or (503) 526-1400
Fax: (503) 352-7621
E-mail: productspecialist@leupold.com
Remove rings, lens covers and other accessories before shipping product for service. Record your serial number and keep it where you can find it for reference if needed.